Delivery Information
At Costume Sales Shop, we believe that the magic of transformation shouldn’t be delayed. That’s why we’ve designed a delivery process that’s as seamless and exciting as unboxing your new costume! Whether you’re preparing for Halloween, a themed party, or a cosplay event, we ensure your costume arrives in time for your big moment.
Quick Tip: Order early to ensure your costume arrives with plenty of time for any adjustments or last-minute surprises!
Shipping Options
We offer two reliable shipping options to suit your needs and budget. No matter where you are in the world (except for some remote areas and parts of Asia), we’ve got you covered!
🚚 Standard Shipping
Carriers: DHL or FedEx
Cost: $12.95
Delivery Time: 10-15 days after dispatch
Perfect for when you need your costume a little faster! Our standard shipping option uses trusted carriers like DHL or FedEx to ensure your package arrives safely and promptly.
🎁 Free Shipping
Carrier: EMS
Cost: FREE for orders over $50
Delivery Time: 15-25 days after dispatch
Great for budget-conscious shoppers who plan ahead! Enjoy free shipping on orders over $50, delivered via EMS. Remember, good things come to those who wait!
Order Processing
We know you’re eager to get your hands on your new costume! That’s why our team works diligently to process all orders within 1-2 business days. Once your order is processed and shipped, you’ll receive a tracking number so you can follow your costume’s journey right to your doorstep!
Important Notes
- Delivery times are estimates and may vary depending on your location and customs processing.
- We ship worldwide, excluding some parts of Asia and remote areas. Contact us if you’re unsure about delivery to your location.
- All delivery times start from the date of dispatch, not the order date.
- Need your costume urgently? Contact our customer service team at [email protected] for expedited options!
Returns & Exchanges
Not quite the right fit? No worries! We offer a 15-day return policy from the date you receive your item. Visit our Returns Policy page for more details on how to make a return or exchange.
Remember: Your costume adventure is our priority! From our base in Damascus, Australia, we’re committed to bringing transformation and joy to customers across the globe. Happy costuming!