Privacy Policy

Welcome to Costume Sales Shop! At Costume Sales Shop (“we,” “our,” or “us”), we believe that your imagination deserves to come to life safely and securely. Just as we protect your payment transactions with industry-leading security measures, we are equally committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website costumeshopus.com and make purchases from our magical collection of costumes, including Animals & Insects, Costume For Kids, Costume Wigs, Sexy Costumes, TV & Movie Characters, and Uniform Costumes.

1. Information We Collect

To provide you with the best costume shopping experience, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, phone number
• Shipping Information: Delivery address, shipping preferences
• Payment Information: Credit card details (processed securely through our payment partners), billing address
• Account Information: Username, password (encrypted), purchase history

Technical Information

• Device Information: IP address, browser type, device type
• Usage Data: Pages visited, time spent on site, click patterns
• Location Data: General location for shipping and currency purposes

2. How We Use Your Information

We use your information to make your costume adventure magical and secure:

• Order Processing: To process your payments and deliver your costumes worldwide (excluding some remote areas and parts of Asia)
• Customer Service: To provide support through our customer service team at [email protected]
• Personalisation: To recommend costumes that match your interests from our diverse collections
• Security: To protect against fraud and unauthorized transactions
• Communication: To send order updates and respond to your inquiries
• Improvements: To enhance your shopping experience and website functionality

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: With trusted partners like Visa, MasterCard, JCB, and PayPal for secure payment processing
• Shipping Partners: With delivery services to get your costumes to your doorstep
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just like in our payment processes:

• Secure Storage: Your data is stored on secure servers with limited access
• Encryption: We use industry-standard encryption technology to protect your information
• Payment Security: We partner with trusted payment gateways that meet PCI DSS standards
• Data Retention: We retain your information only as long as necessary for business purposes or as required by law
• International Transfers: As we serve customers globally, your data may be transferred and processed outside your country of residence

5. Your Rights and Choices

You have control over your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your information through your account settings
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Opt-out: You can opt-out of marketing communications at any time
• Complaints: You have the right to lodge a complaint with relevant data protection authorities

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure shopping
• Analytics Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your settings and preferences
• Advertising Cookies: Show you relevant costume recommendations

You can control cookie settings through your browser, though this may affect site functionality.

7. Children’s Privacy

While we offer Costume For Kids and products for children, our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. International Data Transfers

As a global costume retailer shipping worldwide (excluding some remote areas and parts of Asia), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date.

10. Contact Us

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